myTROX

THIS IS HOW MYTROX WORKS

With our customer portal, you can plan projects, place orders in the TROX Online Shop, operate your installations and systems

or deepen your knowledge at any time and from anywhere. A short video gives you a quick and comprehensive

overview of how you can use myTROX according to your needs and for your projects.

REGISTER NOW - TRY IT FOR YOURSELF

YOUR KEY ADVANTAGES

✓ Custom design more than 100 TROX products

✓ Order products in the TROX Online Shop

✓ Track your order progress

✓ Get prices and delivery dates instantly

✓ View your complete TROX order history online

myTROX Services

DESIGN

✓ Online configurators for TROX components and Air Handling Units (AHU)

✓ Download design program Easy Product Finder & X-BIM CAD Browser

✓ Download design manuals

Go to design services

ORDER

✓ Place orders online and track status

✓ Prices and delivery times for TROX components & spare parts

✓ Benefit from faster order processing and in-stock items

Go to order services

MANAGE

✓ Commissioning

✓ Maintenance and Installation

✓ Spares

Go to TROX Site Services

LEARN

✓ Seminars, events and webinars

✓ TROX ACADEMY tech talks

✓ Knowledge Portal for TROX expert insights on key industry topics

Go to TROX ACADEMY

POPULAR MYTROX FEATURES

TROX ONLINE SHOP

Find all the TROX components and devices you need easily and conveniently online and order them directly, with next working day dispatch on in-stock items.

Go to TROX Online Shop

ONLINE CONFIGURATOR - AHU

Design TROX X-Cube Air Handling Units, determine energy requirements and calculate life cycle costs - try it out online now!

Go to X-CUBE AHU Configurator

ORDER HISTORY

View the status of your order online at any time, download accompanying documents and keep track of all your orders.

Go to Order History

MYTROX - SUPPORT

myTROX Registration

Watch the video to learn how quick and easy it is to register for your FREE myTROX account. It only takes a minute and you can access TROX digital services, place orders in the TROX Online Shop, view your entire TROX order history and much more... ...in just a few clicks.

myTROX FAQ

We are happy to answer your questions. We have compiled the answers to the most frequently asked questions in our FAQ.

Go to FAQ

MYTROX CUSTOMER SUPPORT

If you have not found an answer to your question in our FAQ, simply contact our myTROX Customer Support team on +44(0)1842 75 45 45 or by email. We will help you as quickly as possible.

Support Hours: Mon-Thurs 8:30am-5pm, Fri 8:30am-2:30pm

Contact via email

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Please specify your message and type of request.
Tel.: +44 (0)1842 754545 | Fax: +44 (0)1842 763051

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Our department for Service-Requests will contact you asap.
For general question regarding products or services you can also call:
Tel.: +44 (0)1842 754545 | Fax: +44 (0)1842 763051

Please specify your message and type of request.
Tel.: +44 (0)1842 754545 | Fax: +44 (0)1842 763051

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