QUALITY STANDARDS AT TROX UK Ltd

TROX UK Ltd has been officially registered with BSI Assurance Ltd since March 1990 and is currently certified as operating a Quality Management System which complies to ISO 9001:2008 with the following scope:

  • The manufacture of heating, cooling, ventilation, air conditioning, fire protection equipment and associated equipment.
  • The design and/or development of components for inclusion into the above systems and design of complete systems to customer requirements.
  • The installation of the above systems in accordance with customer requirements.

TROX UK Ltd have established their Quality Policy based on Absolute Customer Satisfaction identifying the following key criteria, which we regularly monitor and review to ensure our required high standards are maintained, with the goal that TROX UK Ltd will be and remain your partner of choice;

  • To supply superior quality products.
  • To supply all orders to agreed specification.
  • To supply all orders on time, in full and damage free.
  • To provide products that are both easy to install and to commission.
  • To provide clear communication and documentation
  • To provide excellent customer service.
  • To offer all products at a competitive price.

 

At TROX UK Ltd we regularly review our processes/procedures/equipment and appraise our employees. Through maintenance and training programmes TROX UK Ltd ensures that it maintains its required resources to achieve our goals of both Absolute Customer Satisfaction and continuing to remain your partner of choice. 

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For general question regarding products or services you can also call:
Tel.: +44 (0)1842 754545 | Fax: +44 (0)1842 763051